We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using the Partyhelp website. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.
What Information Do We Collect?
When you visit this website you may provide us with some personal information that is required for us to determine which venues best meet your party / function requirements. This means that there are two types of information that we collect: personal information you knowingly choose to disclose that is collected on an individual basis and related to your party / function and Website use information collected on an aggregate basis as you and others browse our Website.
Personal Information You Choose to Provide
When you request venue recommendations from Partyhelp you will provide us with personal information about yourself that is required for us to provide you with tailored venue recommendations.
Web Site Use Information
Similar to other commercial Web sites, our Web site utilises a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.
What Are Cookies?
How Do We Use Information We Collect from Cookies?
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
How Do We Use the Personal Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing the services you requested, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customise our website’s content, layout, services and for other lawful purposes. These uses improve our website and better tailor it to meet your needs and the needs of future customers.
By submitting your personal information on our website you are providing us consent to contact you in regards to your party / function. We will email and phone you to follow up how you are proceeding with your party / function enquiry in addition to emailing you an initial venue recommendations email..
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the “unsubscribe” link provided on our correspondence.
A necessary part of the Partyhelp service is to forward your personal information to venues that meet the party requirements that you have submitted on our website. Basically, when we email you a list of recommended venues we will also copy the venues on the email that best match your party / function requirements. Partyhelp will only forward your personal information to venues that specifically meet your party / function requirements. These venues have been instructed not to collect your information for any other reason than to respond to your specific party / function enquiry. Partyhelp will not provide your details to any other third party other than those venues that specifically meet your party / function requirements.
Partyhelp is also associated with a number of other websites (for example Christmas Party Venues, Melbourne Function Rooms, 21stBirthdayParty.com.au, Party Venues Melbourne, FunctionHelp etc.) so where Partyhelp deems these websites to be more applicable to the specific party that you have provided the details for then your details may be forwarded to that website (these websites all fall under the company Partyhelp Pty Ltd).
Sharing and Selling Information
We do not share, sell, lend or lease any of the information that uniquely identify a person (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested. For example, we will share your personal information with venues that best match your party / function requirements.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
A Special Note About Children/Young Adults
Children are not eligible to use our services and we ask that children (under the age of 17 and when at the age of 17 only for the purposes of a future 18th birthday party) do not submit any personal information to us. If you are a minor, you cannot use this service.
Acquisition or Changes in Ownership
In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.